Terms & Conditions
By accessing this website and purchasing from RYVYN, you agree to the following terms and conditions.
Business details
RYVYN is operated by Karolina Holdings Pty Ltd trading as RYVYN.
ABN: 94 608 509 011
Location: Perth, Western Australia
Contact: support@ryvyn.com.au
General
These terms apply to all users of our website, including browsers, customers, and others who access the site or purchase from us.
Products
We make every effort to display our products as accurately as possible, including colours, images, and descriptions. However, actual colours and appearance may vary depending on your device and screen settings.
Pricing
All prices are listed in AUD unless otherwise stated. We reserve the right to change prices at any time without notice.
Orders
We reserve the right to refuse, cancel, or limit any order at our discretion, including where products are unavailable, pricing errors occur, or we suspect fraudulent activity.
Payment
Payment must be received in full before an order is processed and dispatched.
Shipping
Shipping times are estimates only and may vary depending on your location and shipping provider. Please refer to our Shipping Policy for more information.
Returns and warranty
Returns, size exchanges, change-of-mind returns, and warranty claims are subject to our Returns & Warranty Policy.
Customers are responsible for return shipping costs for change-of-mind returns and size exchanges, except where otherwise stated in our Returns & Warranty Policy or required by Australian Consumer Law.
If an item is confirmed to be faulty, damaged, or incorrect, we will provide a remedy in line with Australian Consumer Law and reimburse reasonable return postage costs where applicable.
Please review our Returns & Warranty Policy for full details before sending any item back to us.
Intended use
RYVYN shoes are designed primarily for casual lifestyle wear, walking, and everyday use. They are not intended for high-impact sport, trail use, hiking, or performance activity.
Product use and care
Customers are responsible for using and caring for the products appropriately. Damage caused by misuse, improper care, or use outside the intended purpose is not covered under warranty.
Intellectual property
All content on this website, including text, images, logos, branding, and design elements, is the property of RYVYN and must not be copied, reproduced, or used without permission.
Limitation of liability
To the fullest extent permitted by law, RYVYN is not liable for any indirect, incidental, or consequential loss or damage arising from the use of this website or our products.
Third-party services
This website may contain links to third-party websites or use third-party services. We are not responsible for the content, policies, or practices of those third parties.
Changes to these terms
We may update these Terms & Conditions at any time. Changes will take effect once published on this website.
Australian Consumer Law
Nothing in these Terms & Conditions excludes, limits, or modifies any rights you may have under Australian Consumer Law.
Contact
If you have any questions about these Terms & Conditions, please contact us via our Contact page or email support@ryvyn.com.au.